igital Government services Critical Analysis Discussion help

One question for tonight is How will your administration ensure that Digital Government services are secure?. 1.1

“There is increasing digitalization in citizens’ lives and the business world, with the growing expectation of more online transactions. Changes in the political, societal and economic realms are driving government leaders to rethink how they design and deliver public services for the future.” (1) Because of this Digital Government service is needed.

Several parts of Government needs protection, and the government networks are far behind the competition. Digital government service is how the government will take itself into the 21st century. There are three strategy’s that they will use to do this. The first is to Enable the American people and an increasingly mobile workforce to access high-quality digital government information and services anywhere, anytime, on any device. (2)  The second is to “Ensure that as the government adjusts to this new digital world, we seize the opportunity to procure and manage devices, applications, and data in smart, secure and affordable ways.” (2) This is a way that the government will move away from inefficient, costly and wasteful policies from the past. And Third is to “Unlock the power of government data to spur innovation across our Nation and improve the quality of services for the American people.”(2) The primary reason is to streamline the management and increase transparency.

Within the last few years, there have been several data breaches within the federal government. The most damaging breach has taken place under the current administration with the OPM breach which happened back in June 2015. There were two attacks; the first arrived first in early 2014 than in Dec 2014. “After months of investigation, it was confirmed that the theft of federal employee information expanded to affect as many as 22,100,000 current and former employees. The breach accessed information like, “applicants’ financial histories and investment records, children’s and relatives’ names, foreign trips taken and contacts with foreign nationals, past residences, and names of neighbors and close friends”—all taken from the 127-page SF-86 forms”.(3) Securing our networks is a top priority of the government do to breaches and other countries wanting the information that we have.

Securing our networks against all threats foreign and domestic is a priority that we need to establish. We have insider threats which are hard to detect like Edward Snowden who stole classified information and gave it to other countries. Another threat, organized hacking groups like Anonymous and LULZ which are cyber groups who hack systems for political and personal gain. Then you have the nation-state hackers who work for their government and hack into other government’s networks. These are real threats to our country systems.

With all the information that was discussed here, the question remains: How will your administration ensure that Digital Government services are secure?

Digital Government Services Summary – Accenture Business Service. Retrieved September 07, 2016, from https://www.accenture.com/us-en/service-acn-digital-government-services

Digital Government: Building a 21st Century Platform to Better Serve the American People. (n.d.). Retrieved September 07, 2016, fromhttps://www.whitehouse.gov/sites/default/files/omb/egov/digital-government/digital-government.html

Walters, R. (2015, November 19). Continued Federal Cyber Breaches in 2015. Retrieved September 07, 2016, from http://www.heritage.org/research/reports/2015/11/continued-federal-cyber-breaches-in-2015

2. Digital Government is fast becoming the new trend as the technological world moves forward.  As the government changes how it releases information to the public, so does the security of the delivery methods.  The general population is now able to go on their home computer and pull up thousands of data collection offered by the government under the Digital Government Services initiative.

Digital Government services are information and data offerings made public by the federal government in an easy and accessible format (White House, n.d.).  These services can range from open data collection to mobile applications.  With anything that becomes easy and accessible, there is another element that comes with it as well – threats.  A threat can be described as an unauthorized person or person that are attempting to access internal resources from either internal networks or from the internet (ICS-CERT, n.d.).  Threats have migrated from their norm into advanced persistent threats (APT) in the recent years.  Gone are the days of an attacker coming and going like the wind.  They are more focused now and stay hidden within the target network for months or even years (FireEye, n.d.).  In the past, some agencies that have made their information available to the public have been compromised, such as the State Department, White House, and the United States Postal Service (Storm, 2014).  These compromises are of the serious nature because the attackers exploited privacy information from compromised systems.  One glaring mistake is that the incident response plan was not initiated are published properly across the impacted organization.  The response time and lack of incident response plan activation during the threat events have been the exact reason why the administration has fallen short on protection.   

  Identifying threats and addressing them quickly can mean the different between thousands of private records being stolen and only a few.  Digital Government services are making the need for data security more important than ever.  Threats can come from anywhere, including insider threats, which are becoming more sophisticated by the second.  Securing Digital Government services through the use of fast and reliable incident response is paramount. 


FireEye. (n.d.). Anatomy of an APT (Advanced Persistent Threat) Attack | FireEye | FireEye. Retrieved September 06, 2016, from https://www.fireeye.com/current-threats/anatomy-of-a-cyber-attack.html

ICS-CERT. (n.d.). Cyber Threat Source Descriptions. Retrieved September 06, 2016, from https://ics-cert.us-cert.gov/content/cyber-threat-source-descriptions

Storm, D. (2014). List of hacked government agencies grows: State Department, White House, NOAA & USPS. Retrieved September 06, 2016, from http://www.computerworld.com/article/2848779/list-of-hacked-government-agencies-grows-state-department-white-house-noaa-and-usps.html

White House. (n.d.). Digital Government: Building a 21st Century Platform to Better Serve the American People. Retrieved September 06, 2016, from https://www.whitehouse.gov/sites/default/files/omb/egov/digital-government/digital-government.html

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